Managing the largest operational database within Turkcell, the solution enables over 1,000 users across various departments, including network operations, marketing, and enterprise services, advancing data-driven decision-making throughout the organization. The platform processes over 200,000 performance measurements and monitors more than 10,000 KPIs, providing comprehensive network visibility at scale.
"This transformation aligns perfectly with our digital evolution strategy." said Prof. Dr. Vehbi Çağrı Güngör, Turkcell Chief Network Technologies Officer. "By consolidating our network analytics, we have achieved significant cost savings through its innovative architecture supporting open-source databases while enhancing our operational efficiency across our business.”
Building upon the strong foundation of P.I. Works' automation and analytics solutions already deployed at Turkcell, this latest implementation creates a unified ecosystem for comprehensive end-to-end network visibility of entire mobile access network performance, fault management and service level metrics. The solution supports over 1,000 self-service reports, 450 scheduled reports, and 400 automated alarms, enabling proactive network monitoring. By consolidating data from different domains into a single platform, Turkcell gains deeper insights into network health and service quality with faster incident resolution and more proactive network management, emphasizing superior operational excellence.
"Our partnership with Turkcell demonstrates how telecom operators can leverage data-driven intelligent analytics to transform their operations," said Başar Akpınar, CEO and Co-Founder at P.I. Works. "Our solution’s scalable architecture ensures Turkcell is well-positioned to meet future network demands while maintaining operational excellence."
About P.I. Works
P.I. Works is a leading provider of AI-driven mobile network planning, management and optimization solutions. P.I. Works combines field-proven expertise with a commercially available product portfolio and services. These solutions enable Mobile Network Operators to accelerate Open RAN Adoption and improve network quality. P.I. Works has deployed its solutions at 84 mobile network operators in 58 countries.
About Turkcell
Turkcell is a digital operator headquartered in Türkiye, serving its customers with its unique portfolio of digital services along with voice, messaging, data, and IPTV services on its mobile and fixed networks. Turkcell Group companies operate in 3 countries – Türkiye, Belarus, and Northern Cyprus. Turkcell launched LTE services in its home country on April 1st, 2016, employing LTE-Advanced and 3 carrier aggregation technologies in 81 cities. Turkcell offers up to 10 Gbps fiber internet speed with its FTTH services. It has been listed on the NYSE and the BIST since July 2000, and is the only dual-listed company in Türkiye. Read more at www.turkcell.com.tr
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