Know It All is a cutting-edge network analysis solution that leverages geodata linked to customer behavior modeling, in order to accurately assess customer experience based on geolocation datasets. This can be done by using the tools provided by the solution and data obtained from both networks and a geodata analytics tool with specific data points. Examples of network parameters that can be measured include throughput and signal strength - both indoor and outdoor, or while traveling by bus, rail, or car from various different locations.
Know It All enables operators to determine the required investment and forecast demand by analyzing customer ARPU, customer site interactions, low-latency service demand, site congestion, and coverage obligations using big data methodology. This project aims to provide a ‘line of sight’ between technical and commercial considerations, customer experience, monetization, and smart CapEx/OpEx optimization while delivering ‘bang for the buck’ across the entire business chain and driving commercial results linked to smart CapEx investments.
Richard Cockle, Head of the GSMA Foundry said, "I am very pleased to announce that the Know It All solution by P.I. Works is being recognized with a GSMA Foundry Excellence Award. The solution demonstrates the power of intelligent network automation in offering a customer-centric service experience while optimizing network CapEx and ROI, via a transparent, visual, and actionable BI tool. It provides a ‘line of sight’ between technical and commercial considerations, customer experience, and monetization for smart CapEx decisions.”
Başar Akpınar, CEO & Co-Founder of P.I. Works said, “The success of P.I. Works’ Know It All project stems from our long-term vision for better customer satisfaction and higher ROI. As a game-changing geolocation-based network analysis tool, one of its strongest points is the integration of all network-related data, including customer experience across multiple network elements.”
To learn more about P.I. Works Know It All Project, watch the video and read the white paper.
24 Mar 2023
P.I. Works’ Know It All Project Receives Prestigious GSMA Foundry Excellence Award at MWC Barcelona 2023
About P.I. Works
Sanayi Mah. Teknopark Bul.
No:1/3A 101 34906 Pendik/Istanbul
T: + 90 216 265 1123
F: + 90 216 912 1099