The solution provides powerful data processing and visualization capabilities powered by AI-based recommendations to ensure that both technical and business users can quickly receive actionable insights. This empowers Ucell team to understand the factors with the greatest impact on the customers’ quality of experience and their relation to the business performance.
The solution is customizable for different user profiles and use cases. Variety of business and network metrics that derive from the best practices of top mobile network operators are displayed based on the needs of the Ucell business units.
Farhod Nurmuhamedov, Deputy General Director of Marketing and Business Development at Ucell, said:
Ucell has always aimed to deliver the highest quality and the most innovative services to its customers. P.I. Works’ solution provides a granular view of the mission critical insights by aggregating network and business data into a single pane of glass dashboard. Such information enables us to make sound business and technology decisions in an agile manner, as part of the overall digital transformation strategy of Ucell. We would like to thank P.I. Works team for their commitment to delivering a high-quality solution that meets the requirements of Ucell’s different business units. P.I. Works proved to be a strategic partner for us.
Bülent Koca, Sales Director at P.I. Works, said:
P.I. Works’ Performance Management and Service Quality Assurance solution is an interactive and highly-scalable business intelligence solution. It empowers different Ucell business units to gain access to insights needed to drive quality and efficiency, while aligning both technical and business units around the same goals. The solution is available for all technologies, including 5G, and deployed across Tier 1 operators around the world. We are ready to expand our partnership with Ucell and provide advanced automation capabilities to accelerate Ucell’s 5G and digital transformation.
COSCOM LLC was founded in April 1996. Since June 2008 – Ucell trademark. In December 2018, the State Committee of the Republic of Uzbekistan for the Promotion of Privatized Enterprises and the Development of Competition owned the Company. Over the period since the change of property, Ucell managed to achieve a number of positive outcomes, including the growth of the subscriber base, which today is about 7.5 million clients. 2G, 3G and 4G Ucell networks provide coverage up to 97% of the territory of settlements of Uzbekistan. In autumn of 2019, Ucell was the first and remained the only operator to install commercial 5G equipment in Uzbekistan.